lgproLegal Notice

Our services on lgpro are available only in jurisdictions where local law permits online gaming and wagering. We do not offer our services in jurisdictions where online wagering is prohibited. Users accessing lgpro are responsible for verifying that their access and use comply with the laws applicable in their own jurisdiction.

This legal notice sets out the terms governing your use of lgpro. It explains who we are, what services we operate, how we handle your data, and how local law affects your ability to use our platform. If you have questions about whether lgpro operates in your jurisdiction, or about any aspect of this notice, please contact our legal team before opening an account.

Service Availability and Jurisdiction

We at lgpro operate live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Mahjong Ways), sportsbook markets covering football (Liga 1, Piala AFF, Premier League, Champions League), esports (Mobile Legends, Free Fire, PUBG Mobile), and other sporting events. Our platform is accessible via web and mobile app.

Our services are offered only where applicable national and local regulations permit. We do not operate in jurisdictions where online wagering is banned or restricted. If you reside in or access lgpro from a jurisdiction where our services are prohibited by law, you may not open or use an account with us. It is your responsibility to confirm that your jurisdiction permits access to our services before you register.

We do not market our services directly to residents of prohibited jurisdictions, nor do we knowingly accept accounts from those regions. If you believe you have opened an account in violation of local law, contact our support team to request account closure.

Account Eligibility and User Responsibility

To open an account on lgpro, you must be of legal age to gamble in your jurisdiction and must not be a resident of a country where online wagering is prohibited. Every account is verified through identity documents (KYC — Know Your Customer) and proof of address. We perform these checks to comply with anti-money laundering (AML) and local regulatory standards.

When you open an account on lgpro, you declare that:

  • You are of legal gambling age in your jurisdiction.
  • You are not a resident of a jurisdiction where online wagering is prohibited.
  • You have the right to enter into contracts and use our services under the laws of your jurisdiction.
  • All information you provide during registration and verification is truthful and current.
  • You will not use lgpro for unlawful purposes, money laundering, or sanctions evasion.

We reserve the right to close any account that we believe operates in breach of local law or our terms. Users are solely responsible for verifying their own legal eligibility before registering.

Data Protection and Privacy

We at lgpro collect personal data (name, address, identity document details, payment method, phone, email) to verify your identity, process deposits and withdrawals, detect fraud, and comply with local regulatory obligations. Your data is encrypted in transit and at rest. We do not share your personal data with third parties except where required by law or to process your payment requests (e.g., DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet).

Our full privacy policy is available at our privacy policy pageIt explains what data we collect, how long we retain it, your rights to access and delete your information, and how to contact our data protection officer.

Account Security and Two-Factor Authentication

We at lgpro require two-factor authentication (2FA) on all withdrawals. When you request a withdrawal, we send a verification code to your registered email or phone. You must enter this code to confirm the transaction. This step protects your account from unauthorised withdrawals.

You are responsible for keeping your password secure and for all activity on your account. If you believe your account has been compromised, change your password immediately and contact our support team. Do not share your password, 2FA codes, or account details with anyone.

Withdrawal Review and Dispute Resolution

When you request a withdrawal from lgpro, our team reviews the transaction to verify that your account is in good standing and that all deposits were made using your own payment method. This review process helps prevent fraud and money laundering. Withdrawals typically complete within standard processing windows; exact timings depend on your bank or payment provider.

If you believe a withdrawal was delayed or blocked in error, contact our support team with your account number and transaction reference. We will investigate and respond within standard business hours. For payment disputes or chargebacks, we follow the rules set by your payment provider (mobile banking, local payment, online payment, etc.) and by local banking regulations.

If you have questions about this legal notice, your rights as an lgpro user, or whether our services operate in your jurisdiction, please contact our legal team at our FAQ page or through our about page for support contact details.

This notice is current as of the date shown on our website. We may update it at any time to reflect changes in local law or our operations. Your continued use of lgpro after an update constitutes acceptance of the revised notice.

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